Keep Me Logged In

Member # or E-Mail;
Password

Forgot Your Password?

Products

In the Spotlight

One Speaks...One Listens

What to say, when to say it, and how it should be said is the essence of any negotiation. In mastering the language of negotiating, one must understand that based on the immutable laws of communication, the form of communication is as important as the content. Most disagreements are really misunderstandings. Asking the right questions, listening actively, detecting how others process information, and applying that knowledge to communicate effectively is fundamental to mastering the art of persuasion.

The following topics are addressed specifically and in depth:

Establishing “power” through your use of the language
Using language to develop trust and rapport quickly
The benefit of using questions vs. statements
Active listening skills and hints to maintain active listening
Communicating to be understood by recognizing and overcoming predictable barriers
Awareness of cultural differences
Specific words, phrases, questions and answers used throughout the complete process with both the buyer and seller

To learn more about this product and to place an order, click One Speaks...One Listens today.

CRS Quality-Tested Product Seal

CRS Quality Tested Products

Where do REALTORS go to receive the help to achieve their financial success, gain an edge over the competition, and educate themselves while obtaining the essential information needed to increase their sales in today's challenging real estate market? They go to the CRS Web Store.

The most powerful tools in the real estate business are all right here for one-stop shopping. The Council of Residential Specialists Web Store gives you access to a wide variety of leading-edge software, books, DVDs, and marketing tools, developed with your business goals in mind.

The Council's vast network of real estate product vendors makes it possible to bring you excellent products and help you take your business to the next level. Whether you want to close a transaction, build your referral business, learn the needs of buyers and sellers, hire an assistant, protect your commission, or master listing presentations, the CRS Store can provide the tools needed for success!

You can be confident that these products will be effective because all merchandise has undergone a rigorous review in order to receive the Council's Quality-Tested Seal. To learn more about our review process, click here.