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1. Pack up all excess course materials and ship them back to the Council’s warehouse (DTI) using the address and UPS return labels that were provided in the box marked as Box 1/Open First.
Excess materials include:
- Exam Books (used or not)
- Unsold product
- Product samples
- Course outlines
- Membership brochures and Resource Guides
- Unused exam answer sheets and evaluation forms
- Loaner Calculators (204 only)
2. Return completed materials using the bubble pack envelope addressed to the Council.
Completed materials include:
- Exam answer sheets, alphabetized by last name
- Course evaluations
- Final student roster, alphabetized by last name
CRS cannot process your course’s exams without a final class roster. All attendees must be on this list, even if some opt not to take the final exam. The roster must be typed, readable, alphabetized by student’s last name as well as include student’s company’s name, street address, city, state, zip, phone number, fax number and e-mail address. CRS would appreciate the inclusion of the student’s NRDS Identification and Real Estate License numbers. The format can either be columnar or in a spreadsheet. Supply a copy either by mail, fax or e-mail. Click here for a template you can use.
Occasionally students decide not to take the examination because they do not need the credit for continuing education or CRS designation credit. In that instance, they must still be listed on the course roster, with an N/E (no exam) by their name, and they will receive a letter informing them of their no exam status.
The Council sends post-course materials, such as the final course roster with grades, to you via e-mail. At the same time, you will receive the student comments and course demographic sheets, which have information obtained from the course evaluation sheets the students are asked to fill out at the end of class.
Exams and evaluation forms are usually processed within four weeks of your course. Students who took the exam are sent an e-mail that notifies them that they passed the course and instructions for how to print their certificate via their CRS Advantage Account.
If a student fails the exam, they are given the option to re-take it one time. The Education Coordinator sends a letter informing them that they did not pass and that they can pay $25 to take a re-exam. If they choose this option, they are required to notify CRS within forty-five days where they will take the exam and who will proctor it. This is usually done at the local REALTOR® board office. The Education Coordinator then sends the exam to the proctor, and a letter is sent to the student notifying them that they must now schedule their exam date with the proctor. If you have any questions, please contact the Education Coordinator at 800.462.8841 ext. 4411.
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